Privacy Policy

Your privacy

At Cocked Hat Farm Foods Ltd we are committed to the highest privacy standards. We will only collect data that is necessary for us to deliver the best possible service and ensure you are kept up to date with offers and requirements. This policy provides detailed information on when and why we collect your personal information, and how we use it.

Collection of your Personal Information We only collect basic contact information (name, telephone numbers and your email and postal addresses)

How we use this information

The information we collect about you is used to ensure we provide you with the best and most appropriate products and services. We will send you relevant offers of products and may let you know if we are looking for products which you may be able to supply to us. We use your contact information to respond to queries from you and to administer the business we do together. We may use your details as part of our credit checking process.

Our policy on storage, processing and retention of your information

We store all your data securely and it may be stored in either or both paper and digital formats.

We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements. This may mean that your information is kept indefinitely if we still have a current or potential business relationship and as such it is in both our interests to remain into contact.

How and when we may share your Personal Information

We do not normally disclose or share your personal information. If you are a sole trader or partnership, we may use your personal data as part of our credit checking process. In this case, your name and address may be shared with our credit insurers and/or with a credit checking agency.

In unusual circumstances, we may pass information to external agencies and organisations, including the police, for the prevention and detection of fraud and criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may also be transferred.

Your rights with respect to the personal information we hold

You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.

Updating your communication preferences

You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, telephone and postal information. You may also request we restrict our communications to administrative messages. Your personal preferences can be changed at any time by contacting us using the details below.

Privacy Policy Updates

We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website.

Contacting us

You can reach Cocked Hat Farm Foods Ltd using the details below: 38 Kirkgate
Ripon
North Yorkshire
HG4 1PB
Telephone: 01765 604911
Email: info@cockedhat.com

Last updated: May 2018